FREQUENTLY ASKED QUESTIONS
HOW DO I ORDER A CUSTOM OBJECT?
I will gladly accommodate the client needs of a modest alteration in order to make a Light Object perfect for their space.
I have the expertise to accurately estimate lead time and upcharges and we can guarantee a successful install.
I am also open to embark on a creative collaboration and to create custom projects.
As you might expect, these sort of custom projects are time-consuming, involve a lot of communication and are accompanied
by different pricing structure and lead time. They also call for us to be creative in problem-solving process the finished product
which you helped to inspire.
To place any custom order send an email to Pepeheykoop@gmail.com with your name, location, and object of interest and any questions you have.
I will reply and discuss the options with you. I look forward to hearing from you!
WHERE ARE YOUR OBJECTS SHIPPED FROM?
All Objects are assembled and shipped from STUDIO PEPE HEYKOOP located in Amsterdam, The Netherlands.
HOW DO I INSTALL YOUR LIGHT OBJECTS?
We have designed each Light Object to be easily installed by a licensed electrician.
HOW LONG WILL IT TAKE TO RECEIVE YOUR OBJECTS?
If the product is in stock it is shipped within 1-2 weeks.
Lead time for customs is between 4-6 weeks.
DO YOU SHIP TO THE U.S.A?
We work with clients from around the world and are happy to ship to anywhere in the world. We will send you a quote for shipping on request.